Privacy Policy
Last Updated: May 2025
1. Introduction
PicToPlate LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the "Service").
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, password)
- Profile information and preferences
- Food images you upload to our Service
- Recipe reviews, comments, and ratings
- Contact form submissions and support requests
2.2 Information Automatically Collected
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Location data (if you grant permission)
- Cookies and similar tracking technologies
2.3 Third-Party Information
- Information from social media platforms (if you connect your accounts)
- Data from grocery delivery partners for order fulfillment
- Analytics data from third-party services
3. How We Use Your Information
We use your information to:
- Provide and improve our AI-powered recipe generation service
- Process and analyze food images to create recipes
- Facilitate grocery shopping through partner integrations
- Personalize your experience and recommendations
- Communicate with you about our Service
- Ensure security and prevent fraud
- Comply with legal obligations
- Conduct research and analytics to improve our Service
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
4.1 With Your Consent
We share information when you explicitly consent to such sharing.
4.2 Service Providers
We share information with third-party service providers who help us operate our Service, including:
- Cloud hosting and storage providers
- AI and machine learning service providers
- Grocery delivery partners (Instacart, Kroger, etc.)
- Payment processors
- Analytics and marketing platforms
4.3 Legal Requirements
We may disclose information when required by law or to protect our rights and safety.
4.4 Business Transfers
Information may be transferred in connection with a merger, acquisition, or sale of assets.
5. Data Security
We implement appropriate security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure data centers and infrastructure
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of certain data processing activities
- Withdraw consent: Withdraw consent for data processing
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze usage patterns and improve our Service
- Provide personalized content and recommendations
- Enable social media features
You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Service.
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers, in accordance with applicable data protection laws.
10. Data Retention
We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
PicToPlate LLC
Email: privacy@frompictoplate.com